Privacy Policy
Last updated: May 20, 2025
Introduction
Welcome to the Privacy Policy of B2B Integrated Company (B2B.com.kw). Your privacy is critically important to us. We are committed to protecting the personal information you share with us when using our website and auto spare parts services. This Privacy Policy describes the types of information we collect and how we use, share, and protect it.
Information We Collect
We collect the following information to provide and improve our services to you:
Personal Information
- Account Information: Name, email address, phone number, shipping and billing addresses.
- Transaction Information: Payment details, purchase history, product information purchased.
- Vehicle Information: Make, model, year, VIN number (optional) to help identify appropriate auto parts.
- Communication Information: Messages, correspondence, and inquiries submitted to our support team.
Automatically Collected Information
- Usage Data: IP address, browser type, internet service provider, pages visited, time of visit, country.
- Device Information: Device type, operating system, unique device identifiers.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our site and store certain information.
How We Use Information
We use the information we collect for the following purposes:
- Providing Our Services: Processing orders, shipping products, providing customer service.
- Personalizing Experience: Customizing product offerings and auto parts recommendations based on your vehicle and needs.
- Continuous Improvement: Analyzing how our services are used and improving them over time.
- Marketing and Advertising: Sending promotional messages, displaying tailored advertisements across Google and other platforms.
- Legal Compliance: Complying with legal and regulatory obligations in Kuwait.
Information Sharing
We may share your information with the following parties:
- Service Providers: Shipping companies, payment gateways, hosting providers who help us operate our business.
- Marketing Partners: Google, Facebook, and other advertising partners to deliver relevant advertisements.
- Suppliers: Auto parts suppliers to fulfill orders and provide warranties.
- Legal Entities: When required by law or in response to legal process.
We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
- Essential Cookies: Required for the website to function properly.
- Analytical Cookies: Help us understand how visitors use our site (such as Google Analytics).
- Advertising Cookies: Used to deliver relevant advertisements on Google and other platforms.
You can modify your browser settings to decline cookies, but this may affect certain functionalities on our site.
Google Ads and Google Shopping
We use the following Google services to enhance shopping experience and display advertisements:
- Google Analytics: To understand how visitors use our site.
- Google Ads: To display advertisements on the Google network.
- Google Shopping: To display our products in search and shopping results.
- Remarketing: To show advertisements to previous visitors to our site.
These services are subject to Google's privacy policies. Information collected through these services is used in accordance with this Privacy Policy and Google's policy.
User Privacy Rights
According to applicable laws in Kuwait, you have the following rights regarding your personal information:
- Access: The right to request a copy of your personal information.
- Rectification: The right to request correction of inaccurate information.
- Erasure: The right to request deletion of your information in certain circumstances.
- Objection: The right to object to processing of your data for direct marketing purposes.
To exercise your rights, please contact us using the information provided below.
Data Security
We take appropriate security measures to protect your personal information from loss, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and restricted employee access.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal obligations, to resolve disputes, or to enforce our agreements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on our website with an "last updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
B2B Integrated Company
Address: Kuwait City - East Block 6 - Mubarak Al-Kabeer Street, Al-Mustathmer Tower 2 - 4th Floor
Email: [email protected]
Phone: +965 98067221
All rights reserved to B2B Integrated Company – © 2025